Terms of Service
Last Updated January 29, 2025
www.homeserviceassist.com
We appreciate your business and ask that you please read our terms and conditions carefully before using our Website ("Website", "Site" or "App"). This site is owned and operated by TrueHome Connect LLC ("TrueHome Connect LLC.," "we," "us" or "our"). All terms and conditions mentioned on this page (I.E. "the Terms") govern how you use and access our site and all services that we provide to you via our site (I.E. "Home Service Assist"). Our terms outline a legal contract between you and TrueHome Connect LLC.. When you use our Site, you hereby agree to be bound by these Terms and warrant that you are above the age of 18. If you do not agree to our terms and conditions don’t use our Site, it’s that simple.
Our terms and conditions policy is effective as of the date that we specify above. We reserve the right to change or modify the terms and conditions at any time. Your use of our site or Home Service Assist constitutes your acceptance of such changes or modified terms, so please check this page periodically.
Home Service Assist include the incorporation of a variety of third party home improvement services, brokers, carriers via advertisement of home service quotes, online purchases, emails, phone calls, text messages or any other marketing medium. This hereby serves as your notice that you may have third parties contact you on our behalf.
Entering your information on our web forms with your consent does not constitute a condition of purchase as home services and services vary by state as well as information you provide regarding your home and property.
Third-party products that are purchased by you via our Website are subject to contracts you’ve made with the applicable bathroom company. In the event of a conflict between our terms and the terms you’ve accepted with a home services company, the terms you’ve accepted with the company precede ours.
USER CONDUCT
You hereby agree to NOT use this Website for the following purposes or activities: conducting any illegal activity at any time whatsoever; such as transmitting or storing worms, viruses, code of a destructive nature, threatening, harassing, abusing, impersonating, injuring, intimidating others or any interference with others’ use of this Website (unless such interference is intended to purposefully comply with another section of the terms listed on this page). This includes delivering spam, collecting information to deliver spam, sending unsolicited email advertisements, decompiling, disassembling, reverse engineering, attempting to discover source code contained in the Website, disguising the origin of content sent through this Website (or your presence on the Website); and/or causing launch of any sort of automated system accessing this Website in a manner to send more request messages to servers of the site than a person could reasonably produce via the use of a conventional web browser in the same period.
INTELLECTUAL PROPERTY ('IP')
www.homeserviceassist.com contains text, graphics, images, photographs and a variety of other materials provided on behalf of us and your use of our Home Service Assist site. All materials and information we collect is collectively referred to as "content" and that content is owned by us/our licensors. This content is protected under both US and foreign copyright laws/treaties. Content includes (but is not limited to) trademarks, service marks, logos used and displayed on our sites which are registered and non-registered trademarks/service marks of our licensors. The organization and design of our Websites are the sole property of TrueHome Connect LLC and are protected worldwide by various copyright laws and treaty provisions.
You shall not (without our express written permission in each use or instance) use our trademarks, service marks, logos, or site code/content or copy the use of the content for any purpose. Removal of any copyright or proprietary notices contained in the original content on a copy made of the source content (as well as any selling, transferring, assignment, licensing, sublicening or modification of the content) or use of the content for any public or commercial purpose, including use or publishment of content is strictly prohibited.
Nothing in our Terms or Conditions of Use shall be construed as conferring license, rights of trademarks or intellectual property rights of TrueHome Connect LLC. or any other party. Any and all trademarks, trade names, service marks, logos or other images displayed throughout the Website are the sole property of TrueHome Connect LLC licensed by TrueHome Connect LLC., or owned by third parties. Therefore, you shall not display, use links, meta tags, or any other use of trademarks, service marks, logos or images displayed throughout the Website without prior express written consent of the owner of the trademark, service mark, trade name, or logo.
UNSOLICITED INFORMATION
All Services are provided for inquiries and peer-to-peer interactions, and you alone are responsible for your use of these Services. When you submit any unsolicited information and materials on our page (including any comments, ideas, questions or similar communication to our site - AKA "unsolicited information") you agree to adhere to and be bound by our terms and conditions. Any and all unsolicited information you provide to us is considered NON-CONFIDENTIAL, NON-PROPRIETARY, and will become TrueHome Connect LLC’s property upon submission. We are therefore entitled to use this communication and materials for any purpose whatsoever that we choose; including commercial or otherwise. This can include but is not limited to the reproduction, transmission, disclosure, broadcast, further publication/posting without compensation to said provider of the Unsolicited Information.
Furthermore, we reserve the right to use ideas, concepts, techniques or know-how in any/all communications/material sent to our site for any purpose whatsoever. This could include (but is not limited to) commercial uses or otherwise, such as developing, manufacturing or marketing products. With any submittal of unsolicited information, you grant us permission to the perpetual use, reproduction, modification, adaptation, publication, translation, distribution, transmission, public display, public performance, sublicense, derivative works creation, transfer or sale of such Unsolicited Information. Notwithstanding anything mentioned herein, your personal information (submitted to TrueHome Connect LLC.) through the pages located on the Website is held in confidence by us as set forth in our Privacy Policy bellow.
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COLLECTION AND USE OF INFORMATION
We at TrueHome Connect LLC respect and protect the privacy of our users. Your use of our Home Service Assist may transmit information, including possibly personally identifiable information. The collection and use of this personal information collected by homeserviceassist.com is governed by our Privacy Policy hereby incorporated by reference in its entirety. It’s important that you read and comprehend the terms of our
Privacy Policy
TrueHome Connect LLC CCPA Privacy Policy
Effective Date: February 11, 2025
1. Introduction
At TrueHome Connect LLC (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This CCPA Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the California Consumer Privacy Act (CCPA). This policy applies to residents of California and outlines your rights regarding your personal information.
2. What Information We Collect
We may collect various types of personal information about you, including:
• Identifiers: Such as your name, email address, postal address, phone number, and IP address.
• Commercial Information: Records of products or services you have purchased, obtained, or considered.
• Internet or Other Electronic Network Activity: Information related to your interaction with our website, mobile application, or other online platforms (e.g., browsing history, search history, and clickstream data).
• Geolocation Data: Approximate location data if you access our services from a mobile device.
• Other Categories: Any other information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
3. How We Use Your Personal Information
We use the information we collect for various purposes, including to:
• Provide, operate, and maintain our website and services.
• Improve, personalize, and expand our website and services.
• Understand and analyze how you use our website and services.
• Communicate with you, including responding to inquiries and providing customer support.
• Send you technical notices, updates, security alerts, and support and administrative messages.
• Comply with legal obligations and protect our legal rights.
• Perform other business activities as described to you at the time of collection.
4. Your Rights Under the CCPA
California residents have certain rights under the CCPA, including:
• Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you, the sources of that information, our business purposes for collecting or selling it, and the categories of third parties with whom we share it.
• Right to Delete: You may request that we delete any personal information about you that we have collected, subject to certain exceptions under the law.
• Right to Opt-Out: You have the right to direct us not to sell your personal information to third parties. If applicable, a “Do Not Sell My Personal Information” link is provided on our website.
• Right to Non-Discrimination: You have the right to receive equal service and pricing, even if you exercise your CCPA rights.
5. How to Exercise Your Rights
If you are a California resident and wish to exercise your rights under the CCPA, please submit your request by doing one or more of the following:
• Email: Send a detailed request to [email protected]
DISCLAIMER AND LIMITATION OF LIABILITY
YOU HEREBY ACKNOWLEDGE AND AGREE THAT THE SITE, HOME SERVICE ASSIST AND CONTENT IS PROVIDED TO YOU "AS IS," "AS AVAILABLE" WITHOUT ANY WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED. THIS INCLUDES (WITHOUT LIMITATION) WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR ANY PURPOSE. WE WILL NOT BE HELD LIABLE FOR DAMAGES, VIRUSES (OF ANY KIND), YOUR COMPUTER, EQUIPMENT, OR OTHER PROPERTY THAT ACCESSES THE WEBSITE, HOME SERVICE ASSIST OR CONTENT.
ALL PRODUCT QUOTES OR PRODUCTS SOLD THROUGH THE SITE ARE ASSOCIATED WITH THIRD PARTIES' PRODUCTS AND ARE NOT OUR PRODUCTS. THEREFORE, WE MAKE NO REPRESENTATIONS OR WARRANTIES RELATED TO THE PRODUCTS WITH RESPECT TO SUCH PRODUCTS, AND ACCEPT NO LIABILITY IN CONNECTION WITH THEM. ALL SUCH PRODUCTS ARE PROVIDED TO YOU PURSUANT TO THE TERMS AND CONDITIONS OF THE HOME SERVICE COMPANY PROVIDING SUCH PRODUCTS.
IN NO EVENT SHALL WE BE LIABLE FOR DIRECT, SPECIAL, INDIRECT, PUNITIVE, EXEMPLARY, OR OTHER CONSEQUENTIAL DAMAGES. THIS CAN INCLUDE BUT IS NOT LIMITED TO LOST PROFITS, REVENUES OR SAVINGS EVEN IF WE HAVE BEEN ADVISED OF SUCH POSSIBILITY IN ADVANCE. DUE TO THE LACK OF JURISDICTION IN SOME JURISPRUDENCES REGARDING LIMITATION OF LIABILITY, IN SUCH JURISDICTIONS OUR LIABILITY IS LIMITED TO THE FURTHEST EXTENT GRANTED BY APPLICABLE LAW. YOUR SOLE REMEDY FOR DISSATISFACTION WITH OUR SITE, SERVICE, OR CONTENT IS TO NOT USE THE SITE.
EXTERNAL SITES
Our site may contain links to third party Websites that provide third party products and services that are made available to you through our Home Service Assist ("External Sites"). Our control of these External Sites is limited to our Home Service Assist sending the data and we do not endorse or control; nor are responsible for for the content of any linked External Sites. We are not to be held responsible or liable for any of the products/services/content of the External Sites as they are provided at your convenience to be accessed entirely at your own risk. We do, however, seek to protect the viability of our Website and welcome feedback regarding external links. This can include but is not limited to information regarding broken or defunct links.
INDEMNIFICATION
You shall indemnify, defend and hold us, our officers, employees, directors, successors, licensees and assigns harmless from and against any claims, actions or demands. This includes but is not limited to limitations and reasonable legal or accounting fees arising or resulting from the use of (i) your breach of our Terms (ii) your access or use of our site (iii) misuse of Home Service Assist (iv) our content.
TERMINATION
We reserve the right to terminate the Terms and/or your access to any/parts of the Website or the Home Service Assist we use at any time for any reason without any notice or liability. We also reserve the right to change, suspend, discontinue or otherwise hold any part of the Website or from any user of the Website at any time without prior notice or liability.
MISCELLANEOUS
We respect applicable laws and regulations and seek to perform in accordance with them. Therefore, in the event that any portion of the Terms and Conditions listed here is held to be invalid or unenforceable, applicable law shall be used to reflect the original intentions of the parties in question. The remaining provisions listed in these Terms shall remain in full force and effect. This section, and the sections entitled Disclaimer, Limitation of Liability, Indemnification and Intellectual Property shall survive the termination of these terms. These Terms shall not be assigned or waived unless done so in writing. Neither the course of conduct between the parties in question nor trade practices shall act in modification or provisions of these Terms. You (the user) are solely responsible for compliance with applicable laws and regulations governing your use of this Website. These Terms contain our entire agreement with respect to our customers and the subject matter in these Terms and Conditions supersede all prior agreements whether they be oral, written or otherwise between all parties regarding the subject matter.
All questions, comments, or requests for information about our Terms should be directed to [email protected].
You may also write to us at:
TrueHome Connect LLC
1395 Brickell Ave, Suite 800
Miami, FL 33131
Connecting you with local pros for seamless home services. Quick, reliable, and hassle-free
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Speak to An Advisor at (866) 471-1758
By using this website, you agree to our Material Disclosures, Terms and Conditions, and Privacy Policy, which are linked herein and incorporated by reference. Please review all disclosures, terms, and policies carefully before proceeding. By submitting your information on this website, you consent to us sharing it with one or more third-parties, including home improvement product/service providers, marketers, and affiliate companies. We may also use website tracking technologies for internal analytics and to enhance our products, services, and user experience. For further details on how your information is shared, please refer to our Privacy Policy.
We are a marketing lead generator and advertising referral service. There is no fee charged to you. We have a financial connection to third-parties and receive compensation for each purchased lead. However, we are not a home improvement product/service provider or a representative thereof, and we do not provide price quotes. Quotes are offered by third-party product/service providers. All contractors are independent and HomeServiceAssist.com does not warrant or guarantee any work performed. It is the responsibility of the homeowner to verify that the hired contractor furnishes the necessary license and insurance required for the work being performed. All persons depicted in a photo or video are actors or models and not contractors listed on this site.
We are not affiliated with or endorsed by the U.S. government or any federal program. We do not control and are not responsible for the actions of third-parties. Third-parties have the option to purchase leads from us, but there is no guarantee of acceptance. Your information may be sold and re-sold multiple times, resulting in multiple offers from bathroom and/or home improvement product/service providers. You may receive multiple communications from numerous third-parties for products/services.
The selection of a third-party to acquire your information may be determined by the price the purchaser is willing to pay for the information or a comparison with available products/services, including home improvement-related ones.
Upon submission of your information, you may be redirected to a third-party's website. Be aware that third-parties may retain or use your information, even if you do not utilize their products/services. For privacy policies different from ours, directly contact third-parties. If you have any questions or want to remove your information from a third-party's database, you must contact them directly. Each third-party has its own terms, conditions, and policies, which we do not have access to. Always review all terms and policies carefully.
Eligibility may be subject to various factors, and service is void where prohibited. Exclusions, limitations, and conditions may apply. We disclaim liability for third-party products/services.You are not obligated to use our lead generation service, initiate contact with third-parties, or agree to purchase any product/service. If you do not wish to receive further telephone communications from third-parties, you can request to be placed on their Do-Not-Call list. We do not control or maintain Do-Not-Call lists for third-parties. To opt-out of telephone communications, you are responsible for making a Do-Not-Call request directly to any third-parties. For information about our privacy rights, including opt-out options, consult our Privacy Policy.